Customer Testimonials
Just got my new Cadillac XT5 and just LOVE it! ❤️ Mario was so kind and patient to help us out. Will definitely recommend my friends and family to come here when in need to get a new vehicle. Thank you, Mario, for making our buying experience a great one!
Fernando was great! Helped us find the right Jeep for us and we love it!
I had a wonderful experience buying my car last week. My sales rep, Willy Quezada was amazing! He’s quick to respond ( within minutes) and will work to find what you want. While working with him, I always felt supported never pressured. Thank you for your help with this process. It was a great experience.
I had a good experience buying a new Ram truck at Forest Lane CDJR. John and Charles were informative, professional and courteous to walk me through the selection and finance process. John has been helpful with my questions after purchase as well. I recommend them highly.
The perfect car buying experience does exist, thanks to the Forest Lane family. After a few bad experiences with other dealerships, it was a relief to work with Ben and team. They got me into my ideal car and at the right price. Will be back for my next car! Oh, and coming home to a wonderful "thank you" package with the most delicious cookies and Jeep swag was just the cherry on top.
Great experience! Walked in and immediately received some help, from a very sweet girl! I do not remember the girls name, however she was the best!!!
Working with Sia was a seamless process! Outstanding experience!!!!
Working with Sia was a seamless process! Outstanding experience!!!! Will definitely do busy again in the future!
Had the best car shopping experience. Sia was great help since the moment we came out of our vehicle to look around the dealership. He was able to answer all of our questions and even stayed after hours and helped us buy the car. Over all great experience
Best car buying experience! Mario made it easy. Happy to be a part of the Forest Lane family.
My buying experiance for a 2023 Jeep Grand Cherokee wasn't so good last Fall. I wasn't sure I was going to come back for service, but they owed me floor mats that never came. I came back to find new management and was impressed with their conscientiousness, the place certainly has a whole new vibe about it (Sales, Service & Parts). I appreciate that the General Sales Mgr Jeff Schneider was on it and made sure all of my concerns were addressed!
very helpful ! came in looking for my dream car and drove away with it ! thank you so much to this place for the amazing customer service ! 5-5 stars !!! and thank you eduardo!
helped me get the exact vehicle i wanted ! highly recommend this place to everyone!! and thank you eduardo !
Amazing customer service!! Was helped by Willy and Dana. Answered all my questions and were patient.
Forest Lane had the exact vehicle I wanted - the trim, color, features that I had already identified as must have. They had the vehicle waiting for me when I showed up and it was exactly as represented. My man Mario took great care of me and made everything easy. They were very reasonable in coming to terms in the deal - I felt they were extremely fair. I’d definitely buy there again.
This is our second jeep from Forest Lane. Both experiences have been great. Fernando, Charles, and Brandon were all fantastic and made the process seamless / enjoyable. Highly recommend!!!
I bought a new Ram today from Connor Henkel. Very friendly and helpful he’s new so I gave him a little patience on product knowledge. Brandon ayala helped iron out a deal I was happy with and Charles took good care of me in the finance office. Over all highly recommend them ask for Connor
My experience at Forest Lane Chrysler Dodge and Jeep dealership was ONE of the best experience!! I was in the market for a used Jeep. I felt their importance was getting to know and listen to customer wants. Fernando Peña was our sales person and he was phenomenal. He genuinely took the time to get to know us, what kind of Jeep we was looking for. I didn’t felt pressured during the final sale and I really appreciated that coming from this dealership. I would highly recommend this dealership, but even recommend Fernando Peña as your salesperson.
Wow - one of the simplest and most relaxed buying experiences I’ve ever had. So I’m on Cargurus one evening, looking for a GT4. I come across a sweet blue one here at this Forest Lane dealer. I call them up, we agreed on a price, and I drove to the dealer and bought the car. The whole process took literally just an hour. Aaron, Hunter, Fernando, and John all helped me during the simple buying process. What a chill group of guys, so friendly and accommodating. And to put the cherry on top, since I drove my ...
Buying a car was a great experience thanks to Mario DeLaRosa and all the staff at Forest Lane CDJR. Highly recommend purchasing your car at this dealership.
Mario customer service went above and beyond, very professional, knowledgeable, friendly and attentive, from the moment I walk through the door, he patiently took the time to assist me finding the vehicle that I was looking for.
Friendly and willing to work with you to find a deal that was in my budget. Very happy with my new car and the price I paid
(Translated by Google) No, only that my experience was good, good treatment at all times from the beginning to the end of the purchase, I just have to tell you that Thank you very much, they are very happy and fun people Mario de la Rosa and Willy Quezada thank you very much for everything (Original) No pues solamente que mi experiencia fue buena buen trato en todo momento desde el principio asta el final dela compra solo me resta decirles que muchas Gracias son unas personas muy alegres y divertidas Mario de la Rosa y Willy Quezada muchas gracias ...
Jesus made the process fast and easy. The whole staff there was amazing!
They were knowledgeable about the vehicle and were quick and super friendly.
Great service by the sales team i
I came in here not understanding exactly why I was looking for however, I was greeted by Hunter and he got me in my dream car. Dana pushed my app so everything worked out for me and Kareem finished it all off. Wonderful team of people to help you get what you need.
Easy process. Mario, Fernando and Charles (Finance) were great. Jeff Schneider was upfront with the final price,
I had the best experience. Not only did they go over and beyond for me they made sure i walked Out with what I wanted. Fernando, Somer, and Charles made my first time buying a car super easy!
Hunter was very honest and helpful and I am overall pleased with my experience.
I had an absolutely amazing experience working with Sommer. Honestly, this was the best dealership I have ever worked with. They all are very professional, excellent communication, and the service was great. It was a very nice place and clean the staff was very attentive and polite. The best place ever to buy a car.
I love my 23 Jeep Cherokee firstly! Mario was helpful, insightful and should be voted Sales Person of the month. He it SUPER easy to understand everyhting. Mario sealed the deal and made sure I was taking care of as a customer. Great experience.
We recently had the privilege of working with Fernando Peña. The experience was amazing. We went in to find my dad a working truck and left with a 22 Ram. It was such a quick and smooth process. Literally in and out. I really believe that there is no way someone can possibly have a bad experience here. But I guess some people just set themselves up for bad experience. You get what you deserve right? And we must’ve deserved our experience because AGAIN amazing. Fernando Peña. Ask for him.
Our experience was outstanding. Fernando our salesman was fantastic and very knowledgeable. Charles the finance manager was terrific and made it easy going through that process. Also shoutout Kareem.
I love my 23 Jeep Cherokee firstly! Mario was helpful, insightful and should be voted Sales Person of the month. He it SUPER easy to understand everyhting. Mario sealed the deal and made sure I was taking care of as a customer. Friendly and Great experience.
Our salesman Fernando Pena and everyone we dealt with there was awesome and bent over backwards to help. You could tell they all genuinely cared and are very knowledgeable in their profession. I would strongly recommend shopping them first for a car. We went there intending to buy 1 vehicle and actually purchased 2 from them that day, 1 slightly used and 1 new.
I love my 23 Jeep Cherokee firstly! Mario was helpful, insightful and should be voted Sales Person of the month. He it SUPER easy to understand everyhting. Mario sealed the deal and made sure I was taking care of as a customer. Great experience.
I do not have anything but positive words for our experience at Forest Lane. Everyone we dealt with there was awesome and extremely help throughout the entire process. They had a great selection of vehicles and the best prices we could find. We went in to buy one car and left with two (one for our teenage daughter who was not even looking to buy but found a vehicle she loved). Everyone from our salesman (Fernando P.) to the manager and financing officer walked her through the entire process on her first vehicle and treated her like an adult which ...
Quick in/out transaction! Sales person, Sia and Sales Manager, Aaron were great!
Fernando was very helpful to me and I will recommend my friends and family
Kareem helped us buy our new van and took amazing care of me and my family. He was extremely informative and compassionate about our situation
Best car buying experience. Will definitely be buying my daughter a vehicle from here in the near future as well.
Great service Eduardo and sergio they explains excellent what we looking for thanks again.
Shopping local did not work for us. We made the drive to Dallas and I’m happy to say had a very nice professional experience from Forrest Lane CDJR. Not only did they have an absolute abundance of various package options and colors in the one type vehicle I wanted but the most informative, well trained and product educated salesman. This guy has every certification and bit of training you can have. There wasn’t a single question he could not answer and he answered everything honestly. There was no pushing. This salesman, Jesus, would have went and got me ...
Eduardo Esmeralda helped me throughout the process with a lot of patience and kindness, he made sure I got the best deal.
Shopping local did not work for us. We made the drive to Dallas and I’m happy to say had a very nice professional experience from Forrest Lane CDJR. Not only did they have an absolute abundance of various package options and colors in the one type vehicle I wanted but the most informative, well trained and product educated salesman. This guy has every certification and bit of training you can have. There wasn’t a single question he could not answer and he answered everything honestly. There was no pushing. This salesman, Jesus, would have went and got me ...
Shopping local did not work for us. We made the drive to Dallas and I’m happy to say had a very nice professional experience from Forrest Lane CDJR. Not only did they have an absolute abundance of various package options and colors in the one type vehicle I wanted but the most informative, well trained and product educated salesman. This guy has every certification and bit of training you can have. There wasn’t a single question he could not answer and he answered everything honestly. There was no pushing. This salesman, Jesus, would have went and got me ...
From the moment I walked in, Mario stepped out of his office and made me feel welcomed, I told him was I was looking for and immediately started telling me about the the vehicles that could fit that profile, is professional, very patient and knowledgeable, I wouldn’t change anything about my experience at this dealer, I was on my way to other one, I stopped at the red light on lbj and forest and there it was Forest Lane Jeep, Mario made my experience absolutely perfect, I got what I was looking for, he was courteous enough to drive ...
I came to this place and first meet Jesus, he took good care of me explaining all he does and how the process works. His managers Brandon and Kareem which helped me finally get my dream car were such a big help. Going out there way to give me the best options for my money. Honestly best and honest dealership I've ever been too.
This is the team to get you in the car of your dreams! I walked through doors one hour before closing and I shopped, was approved, signed the papers and went home in my Willy due to REAL customer service. They put in the extra time and effort, especially Nando! Appreciate y'all!
I recently attended forest lane cdjr for a state inspection. The service advisor, Jordyn, came out to greet me and was very friendly and bubbly. The service did not take long at all, I was in and out in about 30 minutes. It was a very refreshing experience. It was great to see the young man, Juan, back as an advisor! He even gave me a fist bump and remembered who I was! I will for sure be attending this dealership in the future for more world class service.
Great place
Found a 2023 Wagoneer on Jeep website that was being shipped to Forest Lane CDJR. Our salesman Mario worked very hard to keep us informed on status and answered all our questions and concerns. He was awesome and super responsive. Brandon and Charles in Finance were fantastic and helped make final end of paperwork quick and easy. Thanks again to everyone on their team. Keep up the good work!! And my wife loves her Wagoneer.
Found a 2023 Wagoneer on Jeep website that was being shipped to Forest Lane CDJR. Our salesman Mario worked very hard to keep us informed on status and answered all our questions and concerns. He was awesome and super responsive. Brandon and Charles in Finance were fantastic and helped make final end of paperwork quick and easy. Thanks again to everyone on their team. Keep up the good work!! And my wife loves her Wagoneer.
Found a 2023 Wagoneer on Jeep website that was being shipped to Forest Lane CDJR. Our salesman Mario worked very hard to keep us informed on status and answered all our questions and concerns. He was awesome and super responsive. Brandon and Charles in Finance were fantastic and helped make final end of paperwork quick and easy. Thanks again to everyone on their team. Keep up the good work!! And my wife loves her Wagoneer.
My 3rd vehicle from Forest Lane. A good deal again. Glad I came back. Highly recommend. I’ve always gotten a good trade and deal on my new Jeep.
Top notch! The process was smooth and Sia went above and beyond my expectations. I highly recommend this dealership. Please visit Sia for first class service. Thanks again Sia!
Mario was my salesperson for my new Wrangler! Really enjoyed the build process. Love the service center too!
Dana and Charles were very patient and helpful with my car decision and finance decision! Great customer service!
Thank you to Sommer. She made my experience a great one. This was the fastest I have ever bought a car. I was in and out in 2 1/2 hours!
Sia and Forest Lane CDJR not only went the extra mile for me, they quite literally, picked me up and carried me across the finish line. That includes a nod to you good Sir. I truly was not just another sale. They worked as slowly as I needed, right down to pen and paper, several times over. I travelled over one hundred miles expecting the same old song and dance, I was completely wrong. I went in guarded and defensive and I slowly realized they were indeed showing all their cards. No games. No gimmicks. No hidden this, no hidden ...
I recently traded-in my 2021 Jeep Wrangler (Gas Powered) for a new 2023 (Hybrid Model) at this dealership and this was the fastest and easiest car purchase I have ever experienced. I got the chance to work with Hunter P. in this process and I didn't feel like he was trying to "sell" me on anything I didn’t want. He was upfront and honest, which I knew because I had already done my own research on the car and price.
Customer Service and dealerships especially now a days have fallen off. Well Sommer Marcy proved this to be wrong. She was amazing always going above and beyond during an extremely busy time at the end of the year. She was very attentive, shared videos via text, was honest, and detail oriented. When purchasing the vehicle, the finance team was very friendly, honest, and straight forward. All in all the process was very simple, with no hiccups, and extremely happy with my new truck! Thanks for making this experience great!
I’m so happy with my Grand Cherokee!
**Updated** Updated from 1 Stars to 4 Stars. The GM, Sunny, saw my review, emailed me, and called and left a voicemail in his efforts to hear more about my experience. I called him back after 5pm expecting to leave a voicemail myself and was surprised that he was available to chat with me. That means a lot. He was apologetic, open to and thankful for my feedback, and wanted an opportunity to earn back my trust. He did so and I’m thankful for him. —————— Showed up to my 12:15pm service appointment and was told to go inside and that the ...
Wow, what an incredible staff! From when I walked in to when I left with a car Eduardo and Guillermo provided A+ customer service and care. Definitely recommend this location.
Best dealer in the dfw area. Eduardo is your man to go. He will get you the amount and payment you want. Go with him and watch your dream car in your driveway
Good buying experience. Mario and Chad were really polite and helped me in processing the financing really fast and accurate.
hunter was great and made the process very easy.
We shopped every dealer in north Texas. We drove all the way from the Johnson County line as no one could beat their prices. We looked at every dealer. Even other dealers said they couldn't match their prices. The manager (Jeff) was very professional. To the point we didn't mind driving to Dallas. Jesus was very polite and sincere. This might have been the easiest and most pleasant experience at a dealership we have ever encountered. Have to say this too, my wife and I used their restrooms and they might have been the cleanest we have ever ...
Thank you so much. We shopped every dealer in north Texas and no one could beat your prices. We were even told by every dealer from Waxahachie to Denton and back to Grandury that they couldnt match your prices. We drove all the way from Johnson County just to purchase a new jeep for my wife. The manager Jeff was very pleasant and professional. Jesus was very nice and sincere with helping my wife. We would recommend the dealership and staff to anyone wanting a truly good experience in purchasing a new vehicle. Thank y'all so much. Customers for ...
Dana was amazing to work with honest and no pressure, Charles made the finance and contract side seamless and easy! They made experience so delightful and as easy as possible! Buying a car is a dreaded experience for myself and these gentlemen were top notch! 🙏🏻🙏🏻🙏🏻 Highly recommend this dealership to anyone looking for a Jeep!!! 💕
Dana (sales) and Chad (finance) were both super easy to get along with, professional and made the entire leasing process easy. Loving my ‘22 Grand Cherokee Summit 4xE! Thanks Forest Lane!
Very correct Jeep dealer. I bought a Jeep Wangler from them because the team is very nice and professional compared to the other dealers in the area who only tried to rip me off with final prices much higher than the window sticker.
Ask for Dana Menace, he is the best! He is amazing & so polite. He made the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I told him what I wanted and he got exactly what I asked for! I absolutely love my new car so much! Great service! Great Experience! Thank you!
Mario and Fernando helped me with getting my new car. They were helpful and after picking the car I wanted the check out process was quick.
Pierro J. was exceptional at selling and explaining the jeep compass perks. I am in love with my new car from Forest CDJ
Mario, Jeff, and Charles facilitated a great car buying experience! We love our Jeep and appreciate all that you guys did to work with our busy schedules!! Thank you!!
This was one of the best car buying experiences I’ve had. Mario and Hunter listened to what I wanted in a vehicle and we’re able to quickly pair that with a vehicle they had. Chad in finance clearly explained additional coverages they offered without any of the traditional dealer sales pressure.
Jesus was amazing! He understood what i wanted and what payment. if you need a car go see him!!
(Translated by Google) Ima start by saying that the entire staff was really friendly and caring. From the beginning once entering the dealership we were greeted and properly taken care of without any long wait. We were quickly offered a variety of vehicles that were on our budget and that would be great for our needs. Fernando Peña did an outstanding job in making sure we got the correct vehicle and was always very professional as well as Chad in finance which explained everything to detail and got us the best deal. I'll start by saying that all ...
Fernando Jesus Charles Chad And Brandon were Amazing Fast Honest And got the F***g Job Done Immediately!! No cap
Big thanks to Mr.Willy and Chad in finance for making this happen! You guys go check out Forest Lane CDJR! Thank you guys for blessing me and my family for the holidays!🎄
Thank you to the staff and Mario everyone was awesome and helpful in the purchase of our Jeep.
Great experience dealing with Mario in sales and Chad in finance. Drove 400 miles one way to do business with them and it was well worth it.
Process of buying was fairly quick & easy with no surprises. I appreciate that.
I had a wonderful experience buying my first truck with Mario 10/10 would recommend him to my friends and family. Mario was extremely helpful, very informative and professional this was by far the quickest and greatest experience I’ve ever had. 100% recommend Forest Lane !!!
(Translated by Google) We are very happy with the acquisition of the Suburban and grateful for the good attention from the Management, the finance staff and especially with the Sales Agent Alejandro Alvares. Thank you very much. (Original) Estamos muy contentos por la adquisición de la Suburban y agradecidos por sus buenas atenciones desde la Gerencia, el personal de finanzas y sobre todo con el Agente de ventas Alejandro Alvares. Muchas gracias.
Forest Lane Chrysler, Jeep, Ram has been taking care of my Promaster for some time now; I can truly say that their Customer Service is second-to-none…starting with their Service Advisers, to their Parts Department, along with their follow-up communication. Forest Lane Service Department will always get my business…and I will forever compliment them to all!
Best experience buying a car I have had. Mario was amazing and had everything ready when we arrived. Chad in the finance team was great and everything went super quick.
Linda was amazing communicating the steps of my service. A+
Dana and Chad were great to work with. Got my dream Wagoneer with little to no hassle.
(Translated by Google) Excellent work (Original) Excelente trabajo
Nice cars A1 Services 🚘 🌟