Customer Testimonials
We recently purchased a 2023 Jeep Wagoneer at the Forest Lane CDJR dealership. Service was excellent. John Phan worked with me to find the right vehicle, did not pressure me with sales tactics, and entertained my questions through multiple visits. Would definitely recommend coming here. Kareem Kusez was also excellent on the finance side to help close the deal and figure out the right warranty package. Great experience. 5 stars. Ask for John!
The experience is always 10/10! You will literally be in and out. I am always on a time frame with my schedule but I don’t ever mind stopping by here for my services.
Had a great experience at this dealership after dealing with several headaches at other DFW dealerships trying to find a vehicle. I had the pleasure of working with Donte and Kareem and these guys were honest, helpful, and more than reasonable. They made sure my needs were met and I’m extremely satisfied with my new truck! We will be back when we are in need of another vehicle
I’m one of the Sales Consultant that works at Forest Lane CDJR & after working at 2 other dealerships this one has become my home! (I even bought a vehicle here myself) Come check us out if you want the best deal in town and outstanding customer service 😁 ask for Tony, everyone’s invited!
Super customer service by TONY 😍.. whole process was dealed over the phone.. its like a cake walk.. Thanks John, Dylan for your warm welcome... Thanks alot again Tony.
If you are looking for a truck I recommend coming here. Great experience!! I left this dealership with a smile on my face! Willy Quezada really good salesperson
Eli is the best!! Helped me get my car started after I was struggling for 2 days. BIGGGG UPPS TO ELI !!!! He was generous and very very helpful !!!
yall go check out Hunter, he helped me out on a New Truck!
Tony Herrerra was outstanding, the whole process was smooth and seamless, I drove up from Austin and did this online and over the phone with him, he made the process stress free and was very diligent and professional. Car buying should never be complicated, if you are looking to buy a vehicle come see Tony at Forest Lane Chrysler Dodge Jeep
It's been a long time since I've purchase a car (Truck), but I was reminded that there are some GREAT salesman still around. I was fortunate enough to have Mario De La Rosa greet me on my first visit. No pressure, and professional, and for those very reasons, I came back the next to buy the truck, Thank you Mario!!!
Dana continued to follow up with me when I started my new/used vehicle purchase. Fernando was very helpful in getting me through my test drive and approval for a loan. Charlie made the financing process quick and painless. Thank you All.
By far the best car buying experience I have had in my lifetime because of John Phan. I live 5 hours away and he worked with me to complete a trade and get the Jeep I've wanted for 20+ years. He was super responsive, polite and very professional. Even 3 months later, John has answered questions and helped me. He remains super responsive, polite and professional even months after a sale is complete. I would highly recommend him to any friend or family member!
The staff at Forest Lane CDJR did a awesome job getting us into RAM 3500 truck. Special shout out to Edu and Kareem that made the whole process very easy. Highly recommend going to Forest Lane and let these guys take great care of your needs in a new or used vehicles.
100% RECOMMEND! If you are looking for a car/truck I recommend coming here. Great experience!! I left this dealership with a smile on my face! I was able to get my dream car!!! Thank you to Mario De La Rosa for all the help, and for answering our questions and any concerns we had. Will definitely pass the word on to any family/friends that are looking for a car!!!
Had a great experience with Forest CDJR. Definitely would go back to them for future business. Sia is as professional as they come.
Enough said !!! Thanks GM ,very understanding and patient &most very quick response time!!!!!! 😎22Ram
What a great dealership. I usually hate the car buying experience but this was like no other. Tony our salesman did a great job and had answers to every question we had. The manager even took time out of his day to talk to us and really make us feel welcome. Will definitely do business with forest lane again
the whole team went beyond what you would expect to get me the car I wanted, at a great price and exactly when I needed. John was absolutely great, and the manager and the financial team were always on my side. I strongly recommend them.
The staff at Forest Lane treated me great!!!! Easy to talk to no hassle! I would highly recommend John Phan and Tony Herrera! They were very professional and helpful!
Eli took good care of me. Got me in and out plus washed my vehicle
Wow , Mr Dana went the extra mile to get my jeep gladiator apréciate his efforts I will recommend this dealer to my friends and family, thanks
Easiest truck buying experience ever. From finding the truck online to driving it off the lot done in a matter of hours and that included an hour drive time to the dealership. Sommer was amazing and can't recommend her enough.
Sommer was AMAZING. Truly the easiest truck buying experience ever! She was honest, fair and didn't xx. If you are needing a truck or call be sure to call her.
Great dealership! Sold my car and worked with Ben. He is definitely an asset to the company. Great communication and easy to work with. He went above and beyond with any questions I had. I will do business again with them in the future. Go check them out.
John and Tony made the process enjoyable. Not only were they super friendly and helpful, but they never pressured me. They allowed a relaxed and fun experience buying my new 2024 Wrangler. I didn't spend hours at the dealership either! I test drove the new Jeep one night, decided to purchase it the next day and worked with John throughout the day remotely on paperwork. By the time I went in to sign the papers, the Jeep was all cleaned and ready to go, and it took less than hour to drive away in the new Wrangler. Thank you John ...
John Phan is top notch when it came to customer service. I was there with my mother in law because she was worried about being taken advantage of. Never once did we get that vibe from John. He was up front with us the entire process. Made my mother in law car shopping experience easy and fun.
I found a 2017 limited edition Jeep at Forest Lane. It was what I was looking for but was a 3 hour drive for us. Tony worked with us to make sure we had all the info we needed. We drove to Dallas and the Jeep was just as described.
John and Tony made the process enjoyable. Not only were they super friendly and helpful, but they never pressured me. They allowed a relaxed and fun experience buying my new 2024 Wrangler. I didn't spend hours at the dealership either! I test drove the new Jeep one night, decided to purchase it the next day and worked with John throughout the day remotely on paperwork. By the time I went in to sign the papers, the Jeep was all cleaned and ready to go, and it took less than hour to drive away in the new Wrangler. Thank you John ...
I worked closely with the dealership when trading in my 2018 leased wrangler. I went in to check out finance options for a new vehicle. I worked with Dana and he made the process incredibly smooth and efficient. They were all so patient in explaining my options but most importantly they did whatever they could to ensure that I received the best deal possible. Not only did I walk out of there within the same day with a brand new 2022 Jeep Cherokee, I also walked out with extreme gratitude. They took care of me and ensured that I was able to ...
Drove five hours to Forest Lane Jeep and was helped and tended to exceptionally! Fernando Peña helped me with getting the best deal on my new Jeep Grand Cherokee L. Fernando really worked hard to get the best deal ever! Recommend this dealership for anyone looking for a new vehicle!
A shout-out to the service department who took care of my vehicle on short notice AND helped me with a small appliance totally unrelated to my car (I couldn't access the battery compartment). In about an hour they fixed the issue and I was on my way. I am a regular customer and have always had good service here but today's experience was above and beyond.
Drove 6 hours to Forest Lane Jeep and was out in less than an hour with a great deal. Hunter Perrin helped me with getting the best deal on my new Wrangler and out the door without having to going back and forth with numbers. Hunter was able to get me the best offer for my trade in and I did not get the runaround like other dealerships. Thanks guys!
Hunter is a good dude, go see him if you’re in the market for a Jeep. I couldn’t be happier with my experience buying a 23 grand Cherokee
I needed a part for my jeep that was back ordered everywhere in the country. CODY PEÑA worked really hard tracking one down and kept me in the loop the whole time . I love my car , so it means a lot to me when someone takes the time . Great job CODY PEÑA ! You made my day!
Had a great experience with Mario DeLaRosa as my salesman didn't try and add a crazy amount to the advertised sales price and made it pretty easy all around. Speak with Mario if you're looking for a car🔥
My experience with John and Kareem was excellent. Everything was smooth and handled professionally. Most importantly, they did not waste my time. I love my new Gladiator Mojave. Thanks, guys!
Sommer was amazing, I have purchased 6 new cars in the last 8 months, yes I have an issue, but this was the best of all of them. Good price on Jeep, fair price for trade, no haggle, in and out in less than an hour, no pressure, and no lies. I felt like I was receiving great customer service instead of along for the ride as in most dealerships. THANK YOU!
Sommer was amazing, I have purchased 6 new cars in the last 8 months, yes I have an issue, but this was the best of all of them. Good price on Jeep, fair price for trade, no haggle, in and out in less than an hour, no pressure, and no lies. I felt like I was receiving great customer service instead of along for the ride as in most dealerships. THANK YOU!
Finally decided to stop in and I must say this is the best experience I ever had at a dealership. Tony and Edu went above and beyond and for that I recommend them to my family and friends. Thanks guys
Started off on the wrong foot yesterday as most car deals do, Alex and Tony did an awesome job in making it right. Got my 3rd Grand Cherokee (1st one there), and now looking forward to bunch of miles of smiles. My clean fanatic wife made an observation to how clean the place is.
John Phan is the best of the best. He cares about taking care of YOU first rather than making a sale. I truly know he has my back. Make sure you work with him!
Great experience with everyone, but specially Mr Willy Quezada, staying late helping me get my ‘21 Jeep Cherokee Latitude, Thanks for all the attentions and going the extra mile!!
Really pleased with the customer service I received here! John P. really knows his stuff and is very courteous of his customers.
Jade was awesome and very transparent throughout the whole process of getting my Jeep serviced!!!
Great customer service, I recommend Willy Quezada he is a great person. I have bought two vehicles from him. Never disappoints; he will help you to the max.
Hunter is so patient! I live in Arkansas and I’ve never purchased a vehicle 7 hours away, sight unseen before. I had a ton of questions and hesitations but he made it so super easy and reassured me the whole way. Forest Lane is a phenomenal dealership and the sales staff is fantastic! I also spoke with Connor at times and he was so super helpful as well! I would recommend anyone looking for a new vehicle to reach out to these two fellas! You both made my Jeep dreams come true, and for that I am forever grateful!!
I had a Great Experience with Fernando Pena and the Forest Lane Staff ! Connor Was a very helpful Manager ! Highly Recommend!
Chilly Willy was more than a concierges and went above and beyond in helping us purchase our Grand Wagoneer. His communication was suburb, the purchase itself was extremely smooth, and he was available after the sale for questions and help. I'm very pleased with our experience and I would recommend Forest Lane CDJR and Willy Quezada to anyone.
Great Place!, Excellent service, fast and friendly team, Hunter had us in and out and gave us a great deal. Thanks, Kareem, hunter, and the whole team!
Hunter did an excellent job helping us with our purchase. We absolutely love our new vehicle. The process was fast and enjoyable.
We just purchase a vehicle from Sia Kamalipour. He was no nonsense and did not jerk us around. Buying a car can be an unpleasant experience, but everyone we dealt with was very nice and upfront. I would definitely buy another car here in the future. Highly recommend Sia. Easy to work with and a good person
Stop by there today 6-2-23 and went to service , I was having trouble letting my seat down on my 2019 dodge caravan, and ELI of the service dept came out and showed and helped me how to do it . I didn’t buy it from them I’m from arkansas and got help from them , if I’m back in this area and need a vehicle i would definitely give them a shot at buying one from them , if you see this ELI THANKS , TOMMY STANLEY FROM ARKANSAS
Mr Willy Quezada is the sales expert you want to help with buying your next vehicle. Extremely patient and nice during the entire process.
Worked hard to make the deal! Responsive and solved roadblocks as encountered. Even loaned temporary vehicle as they were solving for my time constraints. Truly customer first!
Smooth from start to finish
Eli was great and super quick! Love this dealership great staff!
I bought my car from Forest Lane one month ago and I enjoyed the whole experience given! From my inquiry before heading to the lot and Jesus engaging with me by sending a video of my car, to being welcome again the next day of my appointment by Jesus and the Forest Lane family! Helped me out the whole way with transparency, being patient and understanding. I’m happy with my car and being a part of the Forest Lane family! Thank you!
I had a great experience at Forest Lane. There was no pressure to buy. Everyone was friendly and helpful.
Great service I was helped by Connor he made the service extremely easy and was very helpful I would recommend if your looking for a honest dealer.
I enjoyed my time at Forest Lane CDJR. Sommer was wonderful. This was a no pressure situation.
Best place to get your car or truck at , hands down. They work with you in getting the right price. Very friendly and polite. Make sure you ask for John and Connor they went above and beyond with my husband's car. Can't thank you guys enough. I will be returning.
👌👌👌
Such a great experience by "Chilly Willie" who sold me my car last night. I told him what i was looking for in a car and got me exactly what i wanted, He went above and beyond to help me get a good deal and made the whole process easy and fast. Thank you Willy for answering all my questions and for being patient. I 100% recommend everyone to ask for "Willy" when going to this dealership.
Tony was fantastic. Couldn’t have asked for a better experience leasing my Grand Cherokee. Extremely transparent.
John was very helpful in the purchasing of our 2014 Jeep grand Cherokee. He was highly professional and really took care of us very well, we were very satisfied with the customer service he provided for us at Forest Hill Chrysler Dodge Jeep and Ram. And as much as we appreciated the help of buying our vehicle do your research, because they will not warn you if it’s a lemon buyback👎🏼
I bought a Jeep Rubicon and Mario De La Rosa and Fernando Pena were my sales guys. They did a great job. No hassle. Didn't try to push things on me that I didn't need to purchase. Got the transaction done quick and easy. They even let me drive the Jeep home before I purchased it to make sure it would fit in my garage.
I was just in and the first thing I had to do is take a minute to write a review about the service I got from Tony Herrera . He was honest kind and knowledgeable, he had patience to answer all of our Questions with a great smile. We had a very good experience with this business.
Great Service!!! Fast & Friendly To Top It Off Mr Chilly Willie Delivered My New Ride Straight To My Drive Way!!! Most Definitely Will Do Business Again!! #GODBLESS
They were pleasant and respectful, handled the appointment and test drive on time, quickly negotiated a price after offering multiple options. Entire process done in a couple hours or so, no games like I have had before with less desirable dealers. Even the finance was quick, and they followed up and knew who I was the next day when I stopped by with a paper I owed them. Easily the best car buying experience I have had.
I had an outstanding experience at Forest Lane CDJR as an out-of-state buyer with a trade-in. Mario, Jeff and the rest of the team had my new vehicle ready and waiting for me when I walked in the door, and they gave me what we agreed on beforehand (based on pictures) for my trade-in. The whole process was simple, honest and straightforward from start to finish. I highly recommend Forest Lane CJDR!
Eli was the absolute best driver we could’ve asked for! We’re so thankful for all y’all’s help with getting our truck fixed quickly over the weekend and helping save our trip to Dallas. Everyone was so kind, very transparent & a joy to work with. Thank you again!
Sommer was amazing. The experience was amazing we found the truck we wanted and they made it happen. Everyone was friendly and very helpful. If you looking for a new or used vehicle I would recommend Forrest Lane for sure. We appreciate all the help and kindness they gave us.
Had a great buying experiene with Mario. Top notch people and service. Would recommend 10/10
Had a terrific experience buying a 2022 Jeep Cherokee with Hunter and Connor! Both guys were always available, patient, and very easy to work with. This was my 3rd Jeep dealership to buy a car from over the past 8 years, and this was the best dealership yet!
Antonio Herrera was absolutely the best consultant there! He answered every single question I had and walked me though the process effortless and painlessly! Made the whole buying process enjoyable and he was so transparent about everything that he was doing! I urge you to go to Antonio "TONY" go get your next car, you definitely won't be disappointed. 100 / 10!
I don't like dealerships but Tony made my visit very enjoyable. Very Transparent and made me feel comfortable with my purchase. 10/10 would buy again 😀
GO SEE TONY!! He helped get my new Wrangler and help my wife get her new Grand Cherokee. He was very attentive to the details we were looking for and him and the manager Aaron worked with on helping get both cars in our budget! We will always be going back! Also worked with my schedule and came in when he was off to help us and they were very open and honest about what was going on behind the scenes. By far the best experience I have had at a dealership!
Buying a vehicle has never been so smooth! Thanks to John Phan! He was extremely knowledgeable and helped me get into a great truck! If you ever need to buy a vehicle from CDJR, you can trust John to get the job done!
Tony was the biggest help yet ! Very knowledgeable, and patient with me. He was very sweet if anybody is looking to buy I HIGHLY RECOMMEND TONY!
Walked in very anxious was greeted by Tony Herrera, I must say a true professional. Made my car buying experience very pleasant! Explained every feature on my vehicle before I left the lot!
Tony is an excellent salesperson that will make the process of purchasing a vehicle as smooth as possible. I would highly recommended him as he’s also Bilingual! You gotta see Tony!
Solid pricing and a team that really worked together to pull things off for us.
After searching for the right deal for about 2 weeks I came across Forest Lane Jeep. I drive 4 1/2 hours to purchase my Jeep Grand Cherokee. This is absolutely the place to deal with. They are down to earth, transparent. no BS. While dealing with Sia, my salesperson, for about 4 days I felt I knew him already for a long time. Like a returning customer wish I was not. Very friendly, professional and quick to respond. Jeff the manager, greeted me at the dealer by name. Again, I have never been here. Jeff stated he was happy we could make a deal. ...
Eli was a fantastic person and helped us out when we were in a bind. He was kind, knowledgeable, and personable. We were from out of town and he made us feel at ease. Thank you Eli!
Quick and painless, Dana made the process easy.
Sunny & Mark made my service experience as wonderful as my purchase experience with Fernando! All repairs were communicated and completed correctly. My 2023 Wrangler is awesome! Great Teamwork & Service!
Just got my new Cadillac XT5 and just LOVE it! ❤️ Mario was so kind and patient to help us out. Will definitely recommend my friends and family to come here when in need to get a new vehicle. Thank you, Mario, for making our buying experience a great one!
Fernando was great! Helped us find the right Jeep for us and we love it!
I had a wonderful experience buying my car last week. My sales rep, Willy Quezada was amazing! He’s quick to respond ( within minutes) and will work to find what you want. While working with him, I always felt supported never pressured. Thank you for your help with this process. It was a great experience.
I had a good experience buying a new Ram truck at Forest Lane CDJR. John and Charles were informative, professional and courteous to walk me through the selection and finance process. John has been helpful with my questions after purchase as well. I recommend them highly.
The perfect car buying experience does exist, thanks to the Forest Lane family. After a few bad experiences with other dealerships, it was a relief to work with Ben and team. They got me into my ideal car and at the right price. Will be back for my next car! Oh, and coming home to a wonderful "thank you" package with the most delicious cookies and Jeep swag was just the cherry on top.
Working with Sia was a seamless process! Outstanding experience!!!!
Working with Sia was a seamless process! Outstanding experience!!!! Will definitely do busy again in the future!
Best car buying experience! Mario made it easy. Happy to be a part of the Forest Lane family.
My buying experiance for a 2023 Jeep Grand Cherokee wasn't so good last Fall. I wasn't sure I was going to come back for service, but they owed me floor mats that never came. I came back to find new management and was impressed with their conscientiousness, the place certainly has a whole new vibe about it (Sales, Service & Parts). I appreciate that the General Sales Mgr Jeff Schneider was on it and made sure all of my concerns were addressed!
very helpful ! came in looking for my dream car and drove away with it ! thank you so much to this place for the amazing customer service ! 5-5 stars !!! and thank you eduardo!
helped me get the exact vehicle i wanted ! highly recommend this place to everyone!! and thank you eduardo !