Customer Testimonials

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Google Feb 14, 2025

Cj was great as always makes everything super smooth. Ben was great as well and informative.

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Google Feb 14, 2025

Fernando Pena was patient and respectful. He guided me through all the options possible to me until with out pressure. I felt the ease in my decision making and laid back ease of the finance dept. Didn’t leave with questions or guilt and as a female alone in a dealership, was a good feeling.

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Google Feb 12, 2025

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Google Feb 12, 2025

Eddie, Austin, Wes, Faith, Cody, Francisco, Chris, sales and service staff, thank you for putting up with a customer who is all about receiving service and honest feedback. Thanks a lot guys for making me drive from Allen to Dallas and avoiding pitfall of a particular dealership in my neighborhood (lol), it order to receive an exceptional unexplainable customer service for my Ram. I will follow you wherever you go because I know that Iam in for an awesome sales and service experience.

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Google Feb 11, 2025

I took my vehicle in to have factory recalls performed, and a check engine light diagnosis & repair. Cody Pastzor ( service advisor) & Kyle (technician) both exceeded my expectations. I was provided with status updates throughout the process and my vehicle was fixed right the first time. I highly recommend Forest Lane CDJR, and will definitely return! 👌

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Google Feb 9, 2025

My first experience in the Forest Lane Chrysler Dodge Jeep Ram service department was awesome! Austin is excellent at explaining the issue and how it will be resolved. He continued to communicate via text to let me know when my part would arrive and when the repair would be completed. The waiting area is comfortable and they offer free Starbucks Coffee which was great at 7:30 in the morning! They had me in and out in about one hour which was nice. Highly recommend Forest Lane CDJR!!

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Google Feb 9, 2025

Answered my questions. Very nice people.

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Google Feb 8, 2025

Tiric was a great help and made the process super smooth and simple . Will be coming back for the hawk

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Google Feb 8, 2025

I always read reviews, and I was looking for the top Dodge dealership with the best service department. It was said this place was it. I must admit, the reviews were RIGHT!!! OMG. Go see Austin in the service department. This dealership is EXCELLENT EXCELLENT EXCELLENT!!! My experience was excellent. I purchased my car from another local dealership in Duncanville. Sorry to say, I will NOT be going back. Austin and the staff at Forest Park have won me over as a customer. When I tell you this was the BEST service I've ever had since purchasing my car.......

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Google Feb 5, 2025

(Translated by Google) I am very grateful to Mario de la Rosa for helping me get my new car, everything was so easy with him, he was a super kind patient and he answered all my questions. If you are looking for 100% friendly and supportive service and attention, Mario de la Rosa is the one to go for. (Original) Estoy muy agradecida con Mario de la rosa por haberme ayudado a conseguir mi nuevo auto todo fue tan sencillo con el ,super amable paciente y contestó todas mis dudas si buscas un servicio y atención 100 cordial y de mucho ...

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Google Feb 5, 2025

Tiric went above and beyond in getting us the SUV we wanted. Although, we were very late for the appointment, Tiric was not only positive and friendly; but very helpful and knowledgeable about the vehicle. Our buying experience was professional as well as casual. No high pressure.

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Google Feb 4, 2025

Allow me to say best staff around. Hector has been the absolute best 👌. Never been listened and helped like this. Thank yall Forest Lane staff. Truly A+ service.

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Google Feb 4, 2025

Hector Boone was my son’s salesman, he was great and explained everything thoroughly.. Didn’t try to push anything extra for my son to purchase..

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Google Feb 3, 2025

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Google Jan 31, 2025

I was very impressed with the service of the service department Chris Kite took care of me. I drove up there thinking I could get a loaner while they worked on my car but unfortunately they couldn't but they called for an Uber to take me home and pick me back up to get my car once the service was completed.i was blown away.

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Google Jan 28, 2025

Fernando Pina is the best salesman we have ever dealt with buying a vehicle. We are 4 hrs. away and had more knowledge and personal assistance than in person. He sent videos and found excellent financing. He worked to keep our price right where we needed it. The dealership gives you such a welcoming experience but not overwhelming. Thanks to all who helped us!!

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Google Jan 28, 2025

Awesome Experience. Brought my son's F250 in, all services were prompt and well priced.

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Google Jan 26, 2025

The experience was awesome. Antonio Herrera was easy to work with and very knowledgeable. Financing was easy.

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Google Jan 25, 2025

Hector Boone and Tony Herrera. These salespeople worked with me beyond. Really come and see them. They are the best

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Google Jan 25, 2025

We were so happy with our service we bought 2 cars!!! Hector Boone is amazing

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Google Jan 25, 2025

Hector Boone was amazing great service and amazing deals will definitely come back to him!!!

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Google Jan 25, 2025

Great customer survive amazing deal

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Google Jan 25, 2025

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Google Jan 24, 2025

(Translated by Google) If I could give Hector Boone 10 stars, I would give them, the best experience in buying a Jeep, I recommend Hector Boone to everyone (Original) Si pudiera darle 10 estrellas a Héctor Boone, se las diera, la mejor experiencia en la compra de un Jeep, recomiendo a Héctor Boone a toda la gente

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Google Jan 22, 2025

(Translated by Google) Very good service, the attention is super good. I recommend my friend Hector Boone with my eyes closed. I left with my first new car. (Original) Muy buenos servicio, la atención es super bien recomiendo de ojos cerrados a mi amigo Hector boone me fui con mi primer auto nuevo

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Google Jan 21, 2025

Hector Boone, had such a great experience. I wasn’t sure I was going to get approved but he made everything super easy. Come and ask for him. So excited for our new car!!!

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Google Jan 20, 2025

The service was good

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Google Jan 19, 2025

Hector Boone brought the boom! Definitely recommend him or Dana Menace!

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Google Jan 19, 2025

Just had the most AMAZING experience at Forest Lane Jeep!From the moment I walked in, I was greeted with a warm smile and top-notch service. **Shoutout to Hector Boon**— not only was he incredibly knowledgeable about every car on the lot, but he also took the time to understand my needs and preferences. 🙌✨ He walked me through all my options and helped me find the perfect vehicle without any pressure. . I felt valued every step of the way! If you're looking for a new ride, I highly recommend heading over to Forest Lane Jeep and asking for Hector, ...

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Google Jan 19, 2025

This was by far the easiest car buying experience! Hector Boone is excellent and I would recommend 100 percent of the time!!!!

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Google Jan 18, 2025

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Google Jan 17, 2025

Mario was transparent, supportive, and ready to get me in the right car for me! He worked with me via text for weeks leading up to my purchase! Once I was ready to come in, it was low stress (which was great!) and they all took care of me that day! Thank you guys!

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Google Jan 17, 2025

If I could give 10 stars I would! Hector was so amazing and knowledgeable. We came for a trade in and we're looking at a specific car. He made it happen! Not only was Hector awesome, Chad helped us with financing and explained everything. I'm ashamed that I never knew what gap insurance is. 😅 Overall FANTASTIC experience. THANKS HECTOR!!!!!

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Google Jan 17, 2025

Clean and professional environment, personable staff, full of information

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Google Jan 16, 2025

My JGC needed some major work done and Edwin J. in the service department has been extremely helpful, keeping me informed and working with Mopar VP warranty to get things done. Probably the best advisor I’ve worked with from any dealership or brand.

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DealerRater Jan 15, 2025

Prompt service, courteous & professional staff. Highly recommend. Work was well explained and all issues clarified.

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Google Jan 14, 2025

Wonderful service!

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Google Jan 12, 2025

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Google Jan 12, 2025

Very good dealership to come to and ask for hector boone very helpful person.

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Google Jan 9, 2025

Edu was super friendly and great to work with! He had the car I was interested in ready to test drive and answered every question I had. Would definitely recommend this place! Great service and everything went smoothly! Love my new car too!

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DealerRater Jan 7, 2025

Friendly, fair, and very professional. It was the most I’ve ever had a vehicle’s features explained to me.

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Google Jan 5, 2025

Hector and Mario helped us out and gave us real advice and made us feel like we were making the best decision for our new RAM truck! Thank you guys!!

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Google Jan 4, 2025

I want to extend my sincere thanks to Connor Henkel (Sales Manager) and Tiric Williams (Sales Consultant) for making my recent experience with your dealership so smooth and enjoyable. From start to finish, both were friendly, professional, and truly a pleasure to work with. Since I was buying from out of town, Tiric went above and beyond by answering all my questions quickly through text and email. He even provided a detailed walk-around video of the truck I was interested in and offered to do a FaceTime or live walk-around, which made the entire process so much easier. When I ...

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Google Jan 3, 2025

Eddie Campbell and the service staff at Forest Lane are absolutely outstanding! They are very transparent and their communication is impeccable. I strongly recommend Forest Lane CDJR for all of your service needs. My experiences have always been a pleasure. #1 CDJR dealership for service in the DFW Metroplex!!!

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DealerRater Jan 2, 2025

Let’s say I have been trying too get my dream car for months , Fernado every since the first time we talk I ask him to be direct what score I needed and what I needed to do to get in my car 6 months later I accomplish that goal and I purchased my car here brand new good deal great service from the start til the end it was overall the best service I have received from any dealer in dfw metroplex … also thanks too Tony as well all good around they all made me feel welcome !!! Go see these ...

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Google Jan 1, 2025

I would I recently had an amazing experience and I'm so excited to share it with you all! 🤩 The service was truly exceptional, exceeding all my expectations. I was particularly impressed with the level of attention to detail and personalized care. It's so rare to find such dedication these days. I highly recommend checking them out if you're looking for something special. #exceptionalservice #highlyrecommend Thank you Edwin Jimenez for such professional attitude and amazing customer service!

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DealerRater Dec 26, 2024

Tried to buy from another dealership and I walked out. These guys were great!! They wanted to sell me a truck! Easy to work with and no stress! I will go back!

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Google Dec 24, 2024

I will drive 45 mins to bring my car here to be serviced. Austin in the service department was great! Personable and communicated efficiently, he made it a smooth process! Thanks for your help ☺️ I'll be back!!

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Google Dec 24, 2024

(Translated by Google) Mr. Hector Boone, super friendly, attentive, the best seller, very good experience!! (Original) El señor Hector Boone super amable atento el mejor vendedor, muy buena experiencia !!

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Google Dec 17, 2024

Everyone was nice and professional. I had an appointment and didn’t have to wait long. I would recommend them

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Google Dec 16, 2024

Amazing service! From Mario to Chad, the process was smooth and easy and quick! Thanks again for a seamless process gentlemen!!

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Google Dec 15, 2024

(Translated by Google) Mr. Héctor Boone is very kind, very attentive and a good salesman… I highly recommend him. (Original) El señor Héctor boone es muy amable muy atento y buen vendedor… lo recomiendo mucho..

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Google Dec 13, 2024

What an easy experience! CJ our sales guy was the best sales guy we’ve worked with and we’ve bought lots of vehicles never had such an easy car buying experience. When you walk in this place CJ is your guy friendly personable and gets the job done!

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Google Dec 13, 2024

I had a great experience buying my first truck here. Hector Boone provides excellent service and without his help it wouldn't have been as easy, thank you very much.

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Google Dec 10, 2024

I had a great experience at this dealership. They offered transparent pricing and gave me top dollar for my trade. The exceptional service truly stood out—they even let me take the vehicle I was considering home to see how it fit in my garage and with my family. Although I ultimately decided not to make a purchase, I felt compelled to leave a positive review because they went above and beyond my expectations. Tiric, my salesperson, was incredibly helpful and knowledgeable about the vehicle I was interested in. If you’re in the market for a CDJR vehicle, I ...

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Google Dec 6, 2024

Mr. Hector Boom’s customer service experience was through the roof!!! Amazing. Attentive, friendly and on point to the personal needs we had. Highly recommended.

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Google Dec 5, 2024

Paul and Austin helped me with truck repair at Service Department. Fast and reliable! Five Stars

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Google Dec 5, 2024

I took my 2015 Jeep Grand Cherokee to them for some repairs. They took great care of it and did everything right. Cody was especially helpful and friendly. The entire team was awesome. I really love them and my Jeep. I’ll definitely bring my car back to them again when I need to buy my next Jeep. They’re an awesome place!

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Google Dec 4, 2024

Can't recommend this dealer enough! Connor and Brandon really went above and beyond after an issue with a truck I bought! Seriously the best!

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Google Dec 1, 2024

I recently bought my first Jeep from Forest Lane and had a great experience with Mario and Brandon Ragland. They were both very professional and knowledgeable, but also friendly and easy to talk to, which made the whole process enjoyable. We initially visited the dealership the day before but weren’t sure about making the purchase. However, Mario and Brandon R. really helped us make up our minds with their expertise and genuine care for what we needed. Thanks to Mario and Brandon, I'm really happy with my new Jeep and the entire experience. I highly recommend them to ...

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Google Dec 1, 2024

(Translated by Google) Thanks to the support of Mr. Hector Boone for his great help in obtaining my vehicle shirt from many (Original) Gracias al apollo del sr Héctor Boone por su gran ayuda para obtener mi remera vehículo de muchos

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DealerRater Nov 26, 2024

Great quick service for the maintenance on my Ram 1500! My Ram was done an hour ahead of time.

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Google Nov 25, 2024

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Google Nov 23, 2024

We just bought a new Ram from Eli over here at Forest Lane CDJR. We had an amazing experience. I have bought many many cars in my life, and this has been one of the easiest, fastest, pleasant experiences I’ve had. There was no pressure and Eli is funny , personable, and just over all great. Y’all have a great salesman with him. Chad in financing was also amazing. This was the fastest we’ve ever gotten in and out of a dealership. If you’re in the market for a CDJR do yourself a favor and head over ...

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Google Nov 23, 2024

Entire transaction for a 2024 Grand Cherokee done online. CJ was great at communicating, and the entire deal was smooth and quick. Least stress auto deal I've ever had. Thank you, Forest Lane CDJR.

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Google Nov 22, 2024

(Translated by Google) Excellent treatment with Mr. Hector, great experience and I recommend buying with Hector. (Original) Exelente trato con el sr Hector, gran experiencia y les recomiendo comprar con Hector.

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Google Nov 21, 2024

I recently purchased a Grand Cherokee here. The vehicle pricing and trade allowance were good with no haggling required. The process was easy and no-nonsense by the friendly staff. Give them a chance when you're looking for a CDJ or R!

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Google Nov 19, 2024

Love that everyone is always friendly and I am never pressured to purchase a new vehicle like other dealerships have done in the past.

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Google Nov 18, 2024

Always great service A one indeed

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Google Nov 17, 2024

Friendly staff and quick oil change

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DealerRater Nov 16, 2024

I was almost buying the jeep at some other dealer but stopped to have a look Dana our sales rep sold me the jeep in 15 mins with his welcoming and friendly attitude. I We would definitely recommend this dealer . Dana and Chad are best

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Google Nov 14, 2024

Hector and staff were all a pleasure to work with. Very friendly and helpful. Had us in and out within 2 hours. Excellent service! 10/10 recommend.

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Google Nov 12, 2024

Hector Boone is the man, takes care of you and truly does right by his customers. Easy process, and will definitely be recommending people.

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Google Nov 11, 2024

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Google Nov 10, 2024

Hector was amazing and got us into the vehicle we wanted and needed! Make sure to ask for him if you want someone that is going to help and listen to your needs!

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Google Nov 8, 2024

Edwin was awesome in service!

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Google Nov 8, 2024

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Google Nov 7, 2024

Forest Lane was impeccable with their Service Department! My Service Advisor Cody Pasztor kept me in the loop through the entire process on my Grand Cherokee. Highly recommend for your CDJR service needs!

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Google Nov 2, 2024

Dana did an awesome job helping me on this journey. I was able to trade in my truck and found something that really makes me happy. The whole team makes you feel like family at Forest Lane

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Google Oct 29, 2024

Went for my first oil change and was happy with the service. Had a little hiccup, but the team made sure things were right before I left. Thanks guys!

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Google Oct 29, 2024

Faith and Cody were so kind and helpful! They were very transparent and made the whole process very simple and easy! I will be coming here for all future service needs!

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Google Oct 25, 2024

Hector Boone is an incredible person. He goes above and beyond just selling you a car. I’ve dreaded going to dealerships but he made this process go by so smoothly. I highly recommend him to anyone out there in need of a vehicle. Please go see him! 5 stars all the way

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Google Oct 24, 2024

I had a great experience buying my new truck. They gave me the price I was looking for without having to haggle or be pressured. Caleb, along with the whole staff, were very helpful.

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Google Oct 23, 2024

Hector did an amazing job 👏 I couldn't be happy enough with his skills and service. Would definitely recommend him for anyone looking to get into a new vehicle without any issues or problems. (2025 Dodge Ram) to God be the glory!! Let's gooooo HECTOR!!!

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Google Oct 23, 2024

Prompt, friendly, water, cookie, evaluation. Missing software update, but that isn't FLCDJR's problem. Love my truck!

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Google Oct 23, 2024

Had a great experience at Forest Lane. The only reason it took as long as it did is because I got to chatting with different people that worked there. Summer, our sales lady, was very patient with us though. I thought it was a pretty fair deal overall. The service department was really friendly as well. Went back the next day to drop off my other set of keys and they offered to fill up my tank in the jeep again. Drove the wife’s car though. Spent another hour chatting with some of the guys at the service department ...

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Google Oct 22, 2024

Excellent Customer Service! WOW!

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Google Oct 20, 2024

(Translated by Google) Super grateful to Mr. Hector Boone, I recommend him 100% thanks to him I have my new car I am looking for a car that is exactly the one I dreamed of, give yourself a chance to have the car of your dreams and visit Hector!!! (Original) Super agradecida con el señor Hector Boone, lo recomiendo al 100% gracias a él tengo mi carro nuevo me busco un carro justo el que soñé, dense una aportunidad de tener el carro de sus sueños y visiten a Héctor!!!

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Google Oct 19, 2024

Had a wonderful experience throughout the whole process, walked in they greeted me asked if I needed any help without me having to look for someone like I have in the past at other places, pointed me to who I was talking with about a truck I inquired about. I already knew my situation was gonna be a difficult one with trading one in and would be in negative equity in it. Tiric Williams walked me and my dad through the whole process of it what would be the best choice to go. My insurance was high and he even ...

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Google Oct 18, 2024

This has by far been the best CDJR I have ever been to. Cody and Eddie were top notch in customer service and extremely welcoming. They gained a long term customer! Cody worked with me until we found a solution that was best for me and kept my Jeep in tip top shape. Incredibly thankful for the care and kindness I was shown. Plus, Eddie bakes fresh cookies for you while you wait. I was offered to be taken to get lunch while I waited since it was going to take awhile. Can’t say enough good things about this ...

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Google Oct 17, 2024

Really good experience once again at this service center. Cody was really helpful!

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Google Oct 16, 2024

Great experience coming here. Cj was extremely helpful and honest with a smile on his face. Been to a few car dealers so far and Forest Lane ram eas probably the best so far. Thank you Cj

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Google Oct 16, 2024

Had a great experience buying my truck. Took a few hours as expected but everything was very easy and everyone was helpful.

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Google Oct 15, 2024

Amazing experience and was super quick compared to some of the other vehicles I’ve bought from other dealerships.

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Google Oct 15, 2024

Excellent customer service, everybody was so kind and they explain every question you may have

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Google Oct 14, 2024

Had the opportunity to meet Clinton “CJ” Wilson through the car selling process. He was an awesome salesperson that went above and beyond to ensure that I was getting the best vehicle for the best value. I am thankful that I had a person such as him, Craig and Kareem Kusez to go through this process.

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Google Oct 12, 2024

This is not only a review but a little bit of a love story. I drive a 2012 Grand Cherokee Overland. I LOVE my jeep! I bought it 2015 and have never looked back. I take a lot of pride in my jeep and do my very best to keep it in pristine condition. Following my move back to Texas in 2020; within that year, my all-leather dash began to wrinkle due to the Texas heat even though I parked in garages and used sun shades. A wrinkled leather dash is not an easy nor a cheap fix; nor is it an item ...

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Google Oct 12, 2024

(Translated by Google) Our first experience was wonderful with Mr. Héctor who explained it to us and made this experience unforgettable! (Original) Nuestra primera experiencia fue maravillosa con el Sr Héctor nos explicó e hizo de esta experiencia algo inolvidable!

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Google Oct 11, 2024

Highly recommend- I wish I could give them 10 stars! I had the pleasure of working with Dana, Chad, and Brandon while making the purchase of my Honda Odyssey. Dana (my salesman) was extremely patient with me as I worked to gather everything I would need to make the purchase and was very prompt in responding to me any time I had questions- he made the whole process smooth, relaxed, and enjoyable. Chad laid everything out in a clear and concise manner making things easy to understand and helping me with any questions I had related to finance. Brandon oversaw the ...

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Google Oct 11, 2024

Came in to get some tires installed on my vehicle. Cody and Wes were very helpful, informative, and made the experience a breeze. Nothing better than finding people you can trust who are willing to help you!


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