Customer Testimonials

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Google Jan 16, 2022

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Google Jan 13, 2022

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Google Jan 10, 2022

Car shopping!!!

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Google Jan 6, 2022

THE BEST OF THE BEST !! I would give more starts if I could ⭐️ Super friendly, understanding; fast and professional ! They don’t force you to buy, instead they try to help you get the best deals 🙏🏻 I have gotten my 2nd car with them, and I will be going to them without second guessing ! Everyone there are great people ! Willy Quezada, did everything to satisfy my family and I, such a sweetheart & funny guy to make business with 🤍

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Google Jan 5, 2022

Had a great experience with Dana who made the purchase of my new jeep a breeze! Would highly recommend!

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Google Jan 4, 2022

Dana Menace was my salesman, which was absolutely amazing. He helped me go through the process painlessly. He did go above and beyond and answered all of my questions. He had everything in order when I got to the dealership, so the paperwork was easy. Car buying is stressful, and Dana made it painless, fast, and had me in my new Dodge 2500 in no time. Best salesman I have ever experienced in car buying. I highly recommend him and will definitely be back to buy again.

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Google Jan 2, 2022

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Google Dec 30, 2021

Great experience buying with Forest Lane CDJR. I was in the market to trade in my 19 JLU, I wanted a sting grey JLU Sahara while I was shopping on the phone Dana Menace helped me out. He didn’t have one in stock but as soon as he got one he kept in touch with me and made the process easy for me. They did great on my trade in. Chad in finance helped close out the deal late at night. So happy with my 2021 Jeep Wrangler unlimited Sahara altitude. The color is a dream! Great customer service from start ...

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Google Dec 30, 2021

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Google Dec 24, 2021

Had the best experience with Forest Lane! Willy is by far an amazing person! You want him to help you find a car!

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Google Dec 22, 2021

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Google Dec 18, 2021

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Google Dec 17, 2021

I had a fantastic experience buying a new Dodge Durango at Forest Lane CDJR. My sales contact, Jesus, was knowledgeable and friendly, and moved the process along very well. When I got to the financing process, Chad did a fantastic job explaining all my options to me, and working with me to make sure my financial package met all my requirements. I would recommend them to anyone who wants a great sales experience!

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Google Dec 16, 2021

Love forest lane they listen to you and help you find the right car also brayn is the guy you want to go to he's the best

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Google Dec 16, 2021

Pierre & Chad were amazing!! Very friendly and helpful!! Thank you guys!!

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Google Dec 16, 2021

Great experience with Chad and Dom. They are fair, honest and professional. Highly recommend. Buy your next vehicle through them. Thanks again.

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Google Dec 11, 2021

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Google Dec 10, 2021

Franando and Chad were AMAZING!!!! I first went to Toyota of Dallas on forest Ln because I originally got my car from them and I was called into trade my car in put once I got there they told me NO!!! I was discouraged and was just about to go home until I seen Cdjr … they welcome me in with no hesitation and got me in a great car, took my trade in and paid it off…. When I say they made this car experience great and was very honest with me I would recommend any one to them …. WAY ...

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Google Dec 3, 2021

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Google Dec 3, 2021

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Google Nov 24, 2021

They took care of everything greatly appreciated a great place to experience new business

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Google Nov 23, 2021

Great experience, patient and their team work was above the bar standard for sure. Between Fernando, Sommer and Chad all working together to make a complicated deal work out for me. I’m thankful and blessed to have caring salesmen/woman and finance advisor. I’ve been to places that rushed me out the door, so I’d recommend coming here for your needs.

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Google Nov 21, 2021

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Google Nov 21, 2021

Ms. Linda always provides me with the greatest customer service experience, she is so sweet..

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Google Nov 21, 2021

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Google Nov 20, 2021

very friendly team it did not matter who i was working with every one was supper friendly and the sales person i was working with kept me up to date on everything that is going on through out the process. when it comes time to get my wife a new vehicle i will defiantly be coming here to see Bryan Puente and Robert Gomez. best vehicle buying process i have ever had.

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Google Nov 20, 2021

Really great experience definitely recommend Mario and Manny. They even took time out of their day off to help me with my purchase and made sure I had everything I needed.

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Google Nov 17, 2021

Took my truck in to get looked at for maintenance and it was one of the most painless/hassle free experience I’ve had dealing with a parts department. Quick and easy and a gentleman by the name of Christian Garcia took great care of me as well as gave me some good advice. Needless to say I’ll definitely be returning!

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Google Nov 12, 2021

Great customer service! Go see Linda in Service! She’s the best!

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DealerRater Nov 11, 2021

UPDATE) THE 10.000 Repairs is now a total vehicle value of 40.000) i had an issue with my 2016 promaster van. I call the service department and they told me to have it tow in. I dropped it off at 10am. Around 2 hours later they gave me an estimate to have it repaired. Around two hours later they call and said my van was on fire. Two day after that they said it was not there responsible. And gave me an estimate to get it repaired. I have called to speak with the general manager 10 times and left messages and no one will ...

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Google Nov 9, 2021

Excellent service, Mario and Chad gave us top tier service and left us very happy and secure with our purchase today. I would definitely come back to purchase another vehicle from this location. Especially from the same salesman.

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Google Nov 5, 2021

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Google Nov 2, 2021

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Google Nov 2, 2021

Quick and easy process, Pierro took great care of us, highly recommended

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Google Oct 24, 2021

The folks at Forest Lane were friendly, courteous, informative and helpful. They kept me up to date throughout the process. The waiting area is comfortable, well stocked with free coffee and water. I will definitely keep my Jeep serviced there going forward!

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Google Oct 24, 2021

Great service

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Google Oct 24, 2021

Had an amazing experienece here. Did my first car purchase thanks to Mario, Roberto and Luis. They were very helpful and patient, and answered all of my questions. Would definetly reccomend and will also be coming back for my next purchase. Thank you for everything!

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Google Oct 22, 2021

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Google Oct 22, 2021

By far the best customer service I have ever experienced at any dealership! I worked with Jesus who was very helpful and sweet. The guys in finance were amazing as well!!

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Google Oct 10, 2021

Another great service experience at FLCJJR. Linda was my Advisor this time and did an exceptional job. This service was oil change / regular maintenance. Thank you! See you in another 5,000 miles.

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Google Oct 9, 2021

Jesus and Bryan and extremely good and thoughtful. Chad in finance was great. The experience at Forest Lane was great from beginning to end. Highly recommend them.

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DealerRater Oct 9, 2021

Best car buying experience ever. Jesus and Bryan could not have been better. Top notch.

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Google Oct 9, 2021

Had one of the best car shopping experiences at this location. Upon walking into the dealership, I was greeted by Jesus, whom also assisted me throughout the purchasing process of my vehicle. He was very professional and attentive to any questions I had. On the day I went to go pick up my car, we unfortunately had to wait on my bank for almost 2 hours to have them transfer the funds over to the dealership. During that time, we were able to chit-chat while we waited. Turns out we have similar tastes in music and hobbies, which was a nice ...

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DealerRater Oct 8, 2021

Jesus was great. He was polite and did what he could to get me a great price. He made the entire process easy. I would recommend buying a car from him if you go here.

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Google Oct 3, 2021

Highly recommended! Ask for Dana for top of the line service.

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Google Sep 22, 2021

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Google Sep 15, 2021

Had a great appointment getting the annual service on my Grand Cherokee. I was able to make the appointment online and the drop off and service was fast and easy. Their service area is very clean and has lots of seating (with plenty of distancing from other customers.) I will definitely take my Jeep back the next time it needs service.

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Google Sep 9, 2021

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Google Sep 9, 2021

Came here to get my Jeep radio looked at after another dealership in town would not do the work. The screen had melted at the top (common issue for the make and model) and the entire entertainment system was out of commission. I worked with Jesse in the service department and he was great. He kept me updated on what they could do for me, got the part ordered, and was able to do a radio swap with the manufacturer at no charge to me. Their service was top of the line and they did a quick turn when I ...

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Google Sep 2, 2021

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Google Aug 31, 2021

I had a really bad experience here, I won’t get into the nitty gritty, but the way they handled it was nothing short of amazing. The first words out of Craig’s mouth when he called me were “how do we make this right?” I had timely and honest responses to my questions, they heard my concerns, I never once felt the need to escalate my issue past the dealership, and in the end I walked away feeling like the resolution was fair. I’m positive I won’t have issues like I did again, and will not hesitate ...

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Google Aug 24, 2021

I had a great experience with this dealership. The salesman Mario De La Rosa was a true professional. He made the process run smoothly and was extremely knowledgeable about the car I purchased. He also quickly answered follow questions after the sale. The finance process also went smoothly. I would definitely recommend Forest Lane Chrysler Dodge Jeep.

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Google Aug 14, 2021

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Google Aug 14, 2021

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Google Aug 12, 2021

Mario and Kary were awesome in my buying purchase. I cannot thank them enough for their support. Also, the store Manager and Finance Manager were exceptional as well! looking for a new car please head to Forest Lane Chrysler Dodge Jeep Ram!!!

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Google Jul 29, 2021

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Google Jul 27, 2021

Pulled in Saturday morning and was told it would be 1-1.5 hours for oil change and tire rotation. At 45 minutes, work was complete. Vehicle was washed and ready to go. Thank you!

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Google Jul 11, 2021

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DealerRater Jul 9, 2021

I have taken my car to Dave for years to have it serviced. He is very honest, professional and straight forward. Dave has always made sure I knew exactly what repair was needed and understood exactly what any repair was. I am always comfortable with his suggestions and recommendations. As a (very) senior lady, that is very important.

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DealerRater Jul 7, 2021

Javier is always the first to greet me and make me feel comfortable while the service is being completed on my truck. Jesse is right there at the end to let me know about what was completed and answers any questions I might have. Overall those two are the best!!

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Google Jul 6, 2021

Came in to get a quote on some new tires and a man by the name of christian Garcia assisted me and helped me out. Really appreciate how patience he was with me because I didn’t know where my vin nor tire size was but he guided me and I was able to find it. Thank you!

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DealerRater Jul 4, 2021

Service was friendly and outstanding! They picked up our vehicle from home and could not have made things any easier or more convenient.

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Google Jul 3, 2021

This place is amazing Pierre and Miguel will definitely be my go to guys when it come to purchasing a vehicle. Thank you both for the great experience and getting me in to a brand new Dodge Journey! I would recommend this dealership to anyone looking for a great deal and honest people.

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DealerRater Jul 1, 2021

Had a 20k checkup for a Hybrid Chrysler Pacifica. Quick and easy. Special thanks for the shuttle service. I will be happy to use them again.

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Google Jul 1, 2021

Fernando Rodriguez was amazing! Will recommend him to others.

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Google Jun 30, 2021

Have used them for service and repairs since they opened at the Forest Ln location, and I have always received great service. On a particular occasion the service techs there were able to solve an ES ABS operation and warning light problem that three other auto repair shops and one other Jeep dealer was unable to fix. I'm very happy with this location and their experienced techs.

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Google Jun 30, 2021

I tried going to a different Jeep dealership on Mockingbird who told me they only had a Wrangler Rubicon in stock before giving me a business card and saying to check their website and come back if they get new lower trim stock in. I pulled out of their lot and came to Forest Lane CDJR where Fernando took my interest seriously. Thanks to Fernando and the awesome staff at Forest Lane CDJR I left the dealership a couple hours later in a brand new Wrangler 80th anniversary edition. Your loss Uptown. Thanks again to Fernando and the staff, I ...

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Google Jun 30, 2021

I can't thank the service team at Forest Lane Chrysler enough. Service manager Linda provided me the information that caused the wiring issue with my vehicle. She kept in touch with me through out the process of resolving the issue. Very professional group of service member that are extremely friendly and they work as a team. I would recommend this particular dealership for service repair on your dodge or ram car. Sincerely, Melissa

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DealerRater Jun 30, 2021

Manny was super friendly, answered all our questions. Was very helpful in the total process, didn’t rush us to make a decision. He was very knowledgeable about the Jeep we were looking at…Top notch guy!

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DealerRater Jun 30, 2021

Great costumer care they got me taken care of right away and took good care of my car and after service they gave it a nice car wash from inside out.

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Google Jun 29, 2021

Noely was a huge help and a pleasure to work with

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DealerRater Jun 29, 2021

Referring this service dept. Same day service on factory recall

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Google Jun 29, 2021

Great people

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DealerRater Jun 28, 2021

They always take care of things in a very professional manner. They treat the customer as if you are the only they have.

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DealerRater Jun 28, 2021

Profesional todo el personal mi vendedor me trato con mucho profecionalismo y respeto siempre al pendiente de mi deso de obtener lo que queria gracias

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Google Jun 28, 2021

Easy to schedule an appointment, knowledgeable staff, and friendly service.

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Google Jun 27, 2021

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Google Jun 26, 2021

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DealerRater Jun 26, 2021

Great ! Referring this dealership to everybody! Brian was so helpful and made sure I left with the car I wanted! Even came all the way to my house for signatures. KEEP THIS GUY!

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Google Jun 26, 2021

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DealerRater Jun 25, 2021

Eddie and Team always do an amazing job! Thank you!

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DealerRater Jun 24, 2021

Manny is a class act. Knowledgeable, professional and an awesome attitude! And he still takes care of the customer after the delivery. Chad in F&I does great pen. Best purchase experience ever!

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DealerRater Jun 23, 2021

Incredible staff! Linda is the best in town! Best service department in the metroplex!

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DealerRater Jun 23, 2021

Very happy with the service provided, I have had no issues since the service has taken place. The ability to have a rental really helps.

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DealerRater Jun 23, 2021

Excelente atención, todo muy rápido organizado y además hablaron en español. Las personas fueron muy amables, espero seguir visitando ese concesionario

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DealerRater Jun 23, 2021

It was easy and fast just wait until they are finished and they send you updates to phone

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Google Jun 23, 2021

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Google Jun 23, 2021

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Google Jun 18, 2021

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Google Jun 16, 2021

It is my first time buying a car and Willy did an amazing job in trying to find me the right car with the right price. He walked me through it and answered all my questions.

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Google Jun 15, 2021

I had the. Most amazing experience with, Alex. He wasn't going to let us go without us being happy. I definitely recommend getting a car with Forest Lane Chrysler Dodge jeep. I love my new, straight off the showroom floor 2021. Jeep Cherokee Latitude. Thanks so much!!! 🥰🥰🥰🥰

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Google Jun 14, 2021

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Google Jun 14, 2021

The service I received was exceptional 👌, from the moment I arrived, the service advisor was professional, friendly and very informative. The service tech's send you a video of the things that are doing, as well as other maintenance issues if there are any. Bottom line it is a great place to have your vehicle services 😀

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DealerRater Jun 13, 2021

Manny went above and beyond to make sure this purchase was a smooth transaction. Finance and tech team did a great job assisting as well.

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Google Jun 11, 2021

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DealerRater Jun 10, 2021

I've had my vehicles to several different dealers and by far their fleet service department is the BEST!!! Paul Aceto, Craig Baker and Eddie Campbell know how to do it. They understand that these vehicles need to be repaired quickly, properly and without tearing your head off. I will NEVER take my vehicles anywhere else.

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Google Jun 10, 2021

The experience is so fantastic excellent customer service from willy and Ecuador. As a first time customer I was given the best option that suits my request. 👍to the team

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DealerRater Jun 9, 2021

I had my challenger in here recently for service and Javier Tamez and Eddie Campbell took great care of me I highly recommend this dealership.

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DealerRater Jun 9, 2021

I have been getting my car serviced here since I moved to Dallas , and have always been very pleased with how I’m treated and the work done. They are awesome!

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DealerRater Jun 9, 2021

I moved from Pensacola to Dallas and Forest Lane Chrysler Jeep Ram offer fast friendly service. I will not take my Jeep anywhere else. When the time comes to purchase a new Jepp they will be my go to place.

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