Customer Testimonials
Forest Lane was impeccable with their Service Department! My Service Advisor Cody Pasztor kept me in the loop through the entire process on my Grand Cherokee. Highly recommend for your CDJR service needs!
Dana did an awesome job helping me on this journey. I was able to trade in my truck and found something that really makes me happy. The whole team makes you feel like family at Forest Lane
Went for my first oil change and was happy with the service. Had a little hiccup, but the team made sure things were right before I left. Thanks guys!
Faith and Cody were so kind and helpful! They were very transparent and made the whole process very simple and easy! I will be coming here for all future service needs!
Hector Boone is an incredible person. He goes above and beyond just selling you a car. I’ve dreaded going to dealerships but he made this process go by so smoothly. I highly recommend him to anyone out there in need of a vehicle. Please go see him! 5 stars all the way
I had a great experience buying my new truck. They gave me the price I was looking for without having to haggle or be pressured. Caleb, along with the whole staff, were very helpful.
Hector did an amazing job 👏 I couldn't be happy enough with his skills and service. Would definitely recommend him for anyone looking to get into a new vehicle without any issues or problems. (2025 Dodge Ram) to God be the glory!! Let's gooooo HECTOR!!!
Prompt, friendly, water, cookie, evaluation. Missing software update, but that isn't FLCDJR's problem. Love my truck!
Had a great experience at Forest Lane. The only reason it took as long as it did is because I got to chatting with different people that worked there. Summer, our sales lady, was very patient with us though. I thought it was a pretty fair deal overall. The service department was really friendly as well. Went back the next day to drop off my other set of keys and they offered to fill up my tank in the jeep again. Drove the wife’s car though. Spent another hour chatting with some of the guys at the service department ...
Excellent Customer Service! WOW!
(Translated by Google) Super grateful to Mr. Hector Boone, I recommend him 100% thanks to him I have my new car I am looking for a car that is exactly the one I dreamed of, give yourself a chance to have the car of your dreams and visit Hector!!! (Original) Super agradecida con el señor Hector Boone, lo recomiendo al 100% gracias a él tengo mi carro nuevo me busco un carro justo el que soñé, dense una aportunidad de tener el carro de sus sueños y visiten a Héctor!!!
Had a wonderful experience throughout the whole process, walked in they greeted me asked if I needed any help without me having to look for someone like I have in the past at other places, pointed me to who I was talking with about a truck I inquired about. I already knew my situation was gonna be a difficult one with trading one in and would be in negative equity in it. Tiric Williams walked me and my dad through the whole process of it what would be the best choice to go. My insurance was high and he even ...
This has by far been the best CDJR I have ever been to. Cody and Eddie were top notch in customer service and extremely welcoming. They gained a long term customer! Cody worked with me until we found a solution that was best for me and kept my Jeep in tip top shape. Incredibly thankful for the care and kindness I was shown. Plus, Eddie bakes fresh cookies for you while you wait. I was offered to be taken to get lunch while I waited since it was going to take awhile. Can’t say enough good things about this ...
Really good experience once again at this service center. Cody was really helpful!
Great experience coming here. Cj was extremely helpful and honest with a smile on his face. Been to a few car dealers so far and Forest Lane ram eas probably the best so far. Thank you Cj
Had a great experience buying my truck. Took a few hours as expected but everything was very easy and everyone was helpful.
Amazing experience and was super quick compared to some of the other vehicles I’ve bought from other dealerships.
Excellent customer service, everybody was so kind and they explain every question you may have
Had the opportunity to meet Clinton “CJ” Wilson through the car selling process. He was an awesome salesperson that went above and beyond to ensure that I was getting the best vehicle for the best value. I am thankful that I had a person such as him, Craig and Kareem Kusez to go through this process.
This is not only a review but a little bit of a love story. I drive a 2012 Grand Cherokee Overland. I LOVE my jeep! I bought it 2015 and have never looked back. I take a lot of pride in my jeep and do my very best to keep it in pristine condition. Following my move back to Texas in 2020; within that year, my all-leather dash began to wrinkle due to the Texas heat even though I parked in garages and used sun shades. A wrinkled leather dash is not an easy nor a cheap fix; nor is it an item ...
(Translated by Google) Our first experience was wonderful with Mr. Héctor who explained it to us and made this experience unforgettable! (Original) Nuestra primera experiencia fue maravillosa con el Sr Héctor nos explicó e hizo de esta experiencia algo inolvidable!
Highly recommend- I wish I could give them 10 stars! I had the pleasure of working with Dana, Chad, and Brandon while making the purchase of my Honda Odyssey. Dana (my salesman) was extremely patient with me as I worked to gather everything I would need to make the purchase and was very prompt in responding to me any time I had questions- he made the whole process smooth, relaxed, and enjoyable. Chad laid everything out in a clear and concise manner making things easy to understand and helping me with any questions I had related to finance. Brandon oversaw the ...
Came in to get some tires installed on my vehicle. Cody and Wes were very helpful, informative, and made the experience a breeze. Nothing better than finding people you can trust who are willing to help you!
Great experience!!!! Just a great overall experience from the moment I was connected with Dana to driving off the lot. Dana made sure I got everything option I wanted on my truck. He was easy to work with, never made me feel pressured to purchased. He just answered all of my questions and got me to the price I wanted. They also offer an extended warranty that only expires when the miles are reached and not the years/months like most. So since I work from home now, it should last me well over the normal 5-7 years the others ...
Love their service!
Great Place to get your car fix and keep it maintained. Eddie is a great person to deal with. I recommend 100%
The best
I took my truck for oil change service, personnel was very friendly and professional.
Great staff and excellent customer service
Had our truck inspected for damage following a small accident. Forest Lane dealership took excellent care of us! Truly exceptional customer service!
Had a radio anti theft system on and I didn't know the code. They only charged me $25 to get the code for me and they were quick. And the people were really cool
Had a fantastic purchase experience. Dylan was a huge help and was able to get me exactly the Jeep I was looking for at the price I was wanting. Finance was easy to work with and they were willing to stay late to close a deal. I will buy my next Jeep from here as well!
Walked into Forest Lane CDJR after reading the reviews online about their service department. I ended up buying a new Jeep which I was not expecting to do. The staff was patient, informative, and very fair in how they handled the entire process. They had a great warranty too which I was interested in as I tend to keep my cars forever. My last Jeep was a 1988 Sahara and they have come a LONG way. Highly recommend this dealer if you're in the market for a new car. Best experience buying a car that I have ever had. THANK ...
Went in on spur of the moment to see about a new key fob for our 2023 Grand Cherokee Summit as our dealership in Arizona said it would be a week to get one. We spent an hour at the dealership & left with a key fob & an appointment to get our windshield replaced. Love this kind of attention,
The service is the best of all Dodge I have been too. Took out my truck from the dealer and am now happier than ever. The service department stays on point.
Quick and painless. Friendly and cool staff
My salesman CJ was the best he was not pushy if he did not know the answer to my question, he reached out to his manager. Everything worked out as planned I'm satisfied with my monthly payments. I would definitely let my family and others know about Forest Lane CDJR
CJ is great! Easy to work with and made the experience easy. Kameer in finance is also easy to work with. This is the second vehicle I’ve bought here and will continue to come back!
Fernando was amazing and the sales process went super smooth. Great experience!
Cody Was Awesome I Just Drive In Told Him About My Concerns They Took Really Good Care Of Me Especially Him He Kept Checking On Me He Broke Everything Down And Explained It To Were I Was Able To Understand Again Thank You So Much
I recently bought my first Jeep rubicon from here and it was probably the best experience I’ve had at a Car dealership. Everyone is so professional and friendly. The process was quick and easy . Big shout out to Tony , Eli, Chad , Ben and the other staff that helped me out . Definitely recommend this place if you’re looking for a vehicle or if you just have questions.
Great service 10/10. Special thanks to Kody in the service department. It’s hard to find good customer service these days, and they delivered!
Hector Boone was awesome. We have bought several vehicles in the past with him. He made the process allot smoothly and didn't have to sit at the dealership forever. Drove off in my brand new Jeep 0lllllll0 Also Chad was awesome helping me learn my new Jeep and Ben with financing made the process allot easier and broke down all the info.
New service team (Cody) is super cool and helpful. Great job. Have been to so many different dodge dealerships, but this time it’s next level here. Also they have new Department for Mopar performance (Wess) love it 😍.
After unexpectedly needing a new vehicle, Forest Lane CDJR certainly came to my rescue. They were able to find the perfect fit for me all while being extremely efficient and friendly. Hector, Brandon & Tony all provided 10/10 customer service. Would highly recommend working with them if you are searching for a new vehicle!
Had a great experience with this dealership and our sales representative, Tiric, as well as the finance manager, Kareem. Both were very professional and understanding of our situation in attempting to obtain the Jeep my wife wanted. We received a fair deal on our trade in, and ultimately drove away in the vehicle that was right for her. Thanks to both of you and the dealership personnel in making this a great experience for us both!
Excellent dealership. Every experience from sales to service has been top notch!
Great service !
The service team did a great job of accomplishing time-sensitive repairs.
Thank you Eli W. for making our purchase of the Grand Wagoneer Obsidian an excellent experience!
Have nothing but great things to say about their service department team. All are prompt in updating you on your Jeep's status and ensure you're taken care of especially if it's a longer wait than expected they'll just grab and uber to take you home and pick you up when it's ready!!
I recently had the pleasure of purchasing a Jeep from Forest Lane, and I am absolutely thrilled with the entire experience! From the moment I walked in, I was greeted by Mr. Dana who was incredibly knowledgeable and friendly and staff who truly went above and beyond to ensure I got exactly what I wanted. The staff at Forest Lane demonstrated an exceptional level of care and professionalism throughout the entire process. Mr. Dana took the time to understand my needs and preferences, and provided thoughtful recommendations to help me find the perfect Jeep. His dedication to customer satisfaction was ...
This is my second purchase with Mario and both times he has been incredibly helpful throughout the entire process. Chad also assisted us with the finances and kept us informed through each step. I recommend them both 100%.
I just bought my first Jeep Gladiator yesterday from Forest Lane CDJR. These guys were awesome from start to finish. I showed up at 3pm looked at a few Gladiators and it probably Took me 2 hours to decide on what I wanted but these guys were great. They didn’t rush me and I never felt like I was forced to make a decision. I told them what I wanted and they gave me options. I would definitely recommend this dealership for any vehicle purchases that they offer. Thank you Eli, Connor, Mario, and Ben. I appreciated your professionalism and ...
Héctor was great and very helpful with getting my vehicles today.
Hector Boone is an amazing salesman he did his job quick and easy with no problems at all
Tony provided an amazing service! Any question or concerns we had he managed to answer quickly. He made our purchase go quicker than I’ve ever expensed. Thank you!
Jose and Chad had me approved in literally 1 hour! I had shopped for a month elsewhere with zero luck! Jose was honest, sent videos pictures and updates throughout the entire process! What a breath of fresh air when he Said look we can do this! Honest fast great quality honest experience! Call Jose he will do you right! No games no wasted time! Arrived to sign papers & was in and out as promised within 30 minutes, car detailed and paperwork a breeze! Thank you Jose and Chad
Mario is experienced and to the point.I really appreciate the customer service. Nice pre-owned vehicle inventory as well!
Hector Boone is awesome and everyone should go see him.
Went in for an oil change. Great service, friendly conversation and they washed my car. Definitely would go again for service.
One of the best car buying experiences I’ve ever had. Received immediate assistance when I walked in the door. Helpful, friendly, no pressure information at the outset about differences in Jeep models and styles. Email and text follow ups. Clear, genuine interest in helping me find what I was looking for. And then way more than called for assistance after the sale had been completed. The folks at Forest Lane just rock. Felt like I was out buying a Jeep with a group of friends! And a shout out to Sommer – thanks for finding my awesome Wrangler!!!
fast and courteous. .
They provided great service and their time estimates were accurate which is much appreciated by me.
Outstanding experience throughout. Called and their service department was fully aware of the MOPAR vehicle protection process. Took the vehicle in and Edwin did an excellent job from check-in to keeping me informed on the status of the vehicle. Very timely response and they took care of all the issues in an expedient manner. Pricing was provided upfront along with recommendations. Really happy with the level of professionalism and service.
Great and easy purchase experience!
Really friendly and service was fast and effective
Outstanding customer service from Mario de la Rosa from start to finish. Friendly, respectful and does everything he can to help you. Excelente Servicio!!!! Mario De La Rosa 100% recomendado
The new management Bart is great. The service adviser Edwin Jimenez was very helpful they went above and beyond to meet my needs.
I recently visited Forest Lane Chrysler Dodge Jeep Ram in Dallas and my experience was fantastic from start to finish. From the moment I walked in, the staff greeted me warmly. We worked with Dana, who was incredibly knowledgeable and patient. He answered all my questions about the different models and helped me find the perfect vehicle within my budget. I appreciated the transparent pricing- There was no back and forth and straight to the point. The sales manager, Connor, explained all the costs involved clearly. The test drive was smooth, and we felt no pressure to make a hasty ...
⭐⭐⭐⭐⭐ I had a wonderful shopping experience at this dealership! Edu was easy to work with and made the process smooth from start to finish. Connor was fantastic during the closing, making the deal a breeze. This experience proves that car shopping doesn't have to be stressful when you work with the right people. Highly recommend!
I have had the absolute pleasure of working with Craig. I originally came in to get an oil change into also have someone look at my stop start… and there ended up being a few more codes than expected. Craig not only went out of his way to get me a loaner but also got my car in to be diagnosed ASAP! I have never received as good as service as I have from Craig and through the forest Lane service department I could not be more pleased by my experience.
We just moved to Dallas and have 2 Jeeps. This was my first service experience on my car. My car was leaking fluids. I drove into their service department with no appointment to see if they could look at my car. They immediately greeted me, discussed the issue, then took my car to the back within minutes to look it over. They took me to look at my car to show me what the issue was, provided me the cost, which was super reasonable, and fixed my car right away. I’ve never had such great service, EVER, at a car ...
Hector Boone. Thank you very much for the attention, pleasant at all times and very attentive. He got us the best deal. I would come back for every car I need.!!! Thank you !!!
(Translated by Google) Excellent experience ! Hector Boone the best… Thanks for everything… (Original) Excelente experiencia ! Héctor Boone el mejor… Gracias por todo…
Great service! I love my jeep. Hector Boone provided exceptional service by displaying several options. At the end, I chose the green sage jeep and my seats were converted to leather. An electrical step was also added, at my request.
(Translated by Google) Very good service and very prepared. It was a great visit. (Original) Muy buena atención y muy preparado.Fue una visita genial.
Easy to schedule service by phone. Service was completed in a timely manner. All of the employees that I dealt with were courteous.